1. Zoho SalesIQ
Zoho Corporation · Chennai · Live chat & chatbot software · 4.8/5
Website chat, visitor tracking and chatbots.
Free plan
Free plan available
Live chat & chatbot software · Alternatives
Best SmatBot alternatives in India (2026)
SmatBot is a live chat & chatbot software product from SmatBot (ByteQuest), Hyderabad, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 14 have a free plan, 9 are built in India.
Quick answer
The closest alternatives to SmatBot are Zoho SalesIQ (Free plan), Freshchat (Free plan), Engati Chat (Free plan), Zoho SalesIQ Zobot (Free plan) and WotNot (Free plan). Zoho SalesIQ is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.
SmatBot alternatives compared
Ranked by how closely each product matches SmatBot's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | SmatBot (current) | Free plan | Yes | Web | Yes | 4.7/5 | — |
| 1 | Zoho SalesIQ | Free plan | Yes | Web | Yes | 4.8/5 | vs SmatBot |
| 2 |  Freshchat | Free plan | Yes | Web | Yes | 4.8/5 | vs SmatBot |
| 3 |  Engati Chat | Free plan | Yes | Web | Yes | 4.7/5 | vs SmatBot |
| 4 |  Zoho SalesIQ Zobot | Free plan | Yes | Web | Yes | 4.6/5 | |
| 5 |  WotNot | Free plan | Yes | Web | Yes | 4.4/5 | |
| 6 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 7 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 8 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 9 |  Botpress | Free plan | Yes | Web | No | 4.4/5 | |
| 10 |  IBM watsonx Assistant | Free plan | Yes | Web | No | 4.4/5 | |
| 11 |  Gupshup Bot Builder | Pay as you go | No | Web | Yes | 4.7/5 | vs SmatBot |
| 12 |  Tars | ₹8,000/mo | No | Web | Yes | 4.6/5 | |
| 13 |  JivoChat | Free plan | Yes | Web | No | 4.3/5 | |
| 14 |  Tawk.to | Free | Yes | Web | No | 4.6/5 | |
| 15 |  LiveChat | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 16 |  Olark | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 17 |  Amazon Lex | Pay as you go | No | Web | No | 4.3/5 | |
| 18 |  Botsonic by Writesonic | Free plan | Yes | Web | Yes | 4.4/5 | |
| 19 |  MirrorFly | On request | No | Web | Yes | 4.1/5 | |
| 20 |  Dialogflow | Free plan | Yes | Web | No | 4.4/5 |
Top 10 SmatBot alternatives in detail
2. Freshchat
Freshworks · San Mateo · Live chat & chatbot software · 4.8/5
Messaging and chatbots for support.
Free plan
Free plan available
Free plan
Free plan available
4. Zoho SalesIQ Zobot
Zoho Corporation · Chennai · Live chat & chatbot software · 4.6/5
No-code chatbot in SalesIQ.
Free plan
Free plan available
5. WotNot
WotNot · Ahmedabad · Live chat & chatbot software · 4.4/5
No-code chatbot builder built in Ahmedabad.
Free plan
Free plan available
Free plan
Free plan available
7. Smartsupp
Smartsupp · Brno · Live chat & chatbot software · 4.5/5
Live chat with visitor recording.
Free plan
Free plan available
Free plan
Free plan available
Free plan
Free plan available
Compared with SmatBot
- Open source
10. IBM watsonx Assistant
IBM · Armonk · Live chat & chatbot software · 4.4/5
Enterprise virtual agents.
Free plan
Free plan available
SmatBot alternatives by what you need
Lowest published price
Free SmatBot alternatives
How to choose a SmatBot alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
SmatBot alternatives — FAQs
What is the best alternative to SmatBot in 2026?+
The closest matches to SmatBot on App Advisor are Zoho SalesIQ (Free plan), Freshchat (Free plan), Engati Chat (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match SmatBot, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to SmatBot?+
Yes. 14 of the 20 alternatives listed have a free plan or are free: Zoho SalesIQ (Free plan), Freshchat (Free plan), Engati Chat (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to SmatBot?+
Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo. Zoho SalesIQ also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to SmatBot?+
Yes. 9 alternatives are built in India, including Zoho SalesIQ (Free plan), Freshchat (Free plan), Engati Chat (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
SmatBot vs Zoho SalesIQ: which is better?+
Zoho SalesIQ is the closest match to SmatBot in our catalogue. Compare them side by side before you book a demo.
How were these SmatBot alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category SmatBot also covers, and SmatBot (ByteQuest)'s own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
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