1. Zoho SalesIQ
Zoho Corporation · Chennai · Live chat & chatbot software · 4.8/5
Website chat, visitor tracking and chatbots.
Free plan
Free plan available
Live chat & chatbot software · Alternatives
Best Freshchat alternatives in India (2026)
Freshchat is a live chat & chatbot software product from Freshworks, San Mateo, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 14 have a free plan, 9 are built in India.
Quick answer
The closest alternatives to Freshchat are Zoho SalesIQ (Free plan), Engati Chat (Free plan), SmatBot (Free plan), Zoho SalesIQ Zobot (Free plan) and WotNot (Free plan). Zoho SalesIQ is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.
Freshchat alternatives compared
Ranked by how closely each product matches Freshchat's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Freshchat (current) | Free plan | Yes | Web | Yes | 4.8/5 | — |
| 1 | Zoho SalesIQ | Free plan | Yes | Web | Yes | 4.8/5 | vs Freshchat |
| 2 |  Engati Chat | Free plan | Yes | Web | Yes | 4.7/5 | vs Freshchat |
| 3 |  SmatBot | Free plan | Yes | Web | Yes | 4.7/5 | vs Freshchat |
| 4 |  Zoho SalesIQ Zobot | Free plan | Yes | Web | Yes | 4.6/5 | |
| 5 |  WotNot | Free plan | Yes | Web | Yes | 4.4/5 | |
| 6 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 7 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 8 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 9 |  Botpress | Free plan | Yes | Web | No | 4.4/5 | |
| 10 |  IBM watsonx Assistant | Free plan | Yes | Web | No | 4.4/5 | |
| 11 |  Gupshup Bot Builder | Pay as you go | No | Web | Yes | 4.7/5 | vs Freshchat |
| 12 |  Tars | ₹8,000/mo | No | Web | Yes | 4.6/5 | |
| 13 |  JivoChat | Free plan | Yes | Web | No | 4.3/5 | |
| 14 |  Tawk.to | Free | Yes | Web | No | 4.6/5 | |
| 15 |  LiveChat | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 16 |  Olark | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 17 |  Amazon Lex | Pay as you go | No | Web | No | 4.3/5 | |
| 18 |  Botsonic by Writesonic | Free plan | Yes | Web | Yes | 4.4/5 | |
| 19 |  MirrorFly | On request | No | Web | Yes | 4.1/5 | |
| 20 |  Dialogflow | Free plan | Yes | Web | No | 4.4/5 |
Top 10 Freshchat alternatives in detail
Free plan
Free plan available
3. SmatBot
SmatBot (ByteQuest) · Hyderabad · Live chat & chatbot software · 4.7/5
Chatbot builder built in Hyderabad.
Free plan
Free plan available
4. Zoho SalesIQ Zobot
Zoho Corporation · Chennai · Live chat & chatbot software · 4.6/5
No-code chatbot in SalesIQ.
Free plan
Free plan available
5. WotNot
WotNot · Ahmedabad · Live chat & chatbot software · 4.4/5
No-code chatbot builder built in Ahmedabad.
Free plan
Free plan available
Free plan
Free plan available
7. Smartsupp
Smartsupp · Brno · Live chat & chatbot software · 4.5/5
Live chat with visitor recording.
Free plan
Free plan available
Free plan
Free plan available
Free plan
Free plan available
Compared with Freshchat
- Open source
10. IBM watsonx Assistant
IBM · Armonk · Live chat & chatbot software · 4.4/5
Enterprise virtual agents.
Free plan
Free plan available
Freshchat alternatives by what you need
Lowest published price
Free Freshchat alternatives
How to choose a Freshchat alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Freshchat alternatives — FAQs
What is the best alternative to Freshchat in 2026?+
The closest matches to Freshchat on App Advisor are Zoho SalesIQ (Free plan), Engati Chat (Free plan), SmatBot (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Freshchat, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Freshchat?+
Yes. 14 of the 20 alternatives listed have a free plan or are free: Zoho SalesIQ (Free plan), Engati Chat (Free plan), SmatBot (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Freshchat?+
Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo. Zoho SalesIQ also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Freshchat?+
Yes. 9 alternatives are built in India, including Zoho SalesIQ (Free plan), Engati Chat (Free plan), SmatBot (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Freshchat vs Zoho SalesIQ: which is better?+
Zoho SalesIQ is the closest match to Freshchat in our catalogue. Compare them side by side before you book a demo.
How were these Freshchat alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Freshchat also covers, and Freshworks's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
Zoho SalesIQ alternativesEngati Chat alternativesSmatBot alternativesZoho SalesIQ Zobot alternativesWotNot alternativesChaport alternativesSmartsupp alternativesUserlike alternativesBotpress alternativesIBM watsonx Assistant alternativesGupshup Bot Builder alternativesTars alternativesAll live chat & chatbot software alternativesBrowse all alternatives