The best salon CRM and billing software in India combines appointments, GST billing, client history, packages and memberships, staff commissions and WhatsApp or SMS reminders in one system. For most Indian salons and spas, the shortlist is Zenoti for multi-location chains and premium spas, MioSalon, DINGG and Invoay for independent salons wanting India-focused billing, and Salonist if you want published pricing, which starts at ₹2,200 a month for its Essential plan. Zenoti, MioSalon and DINGG do not publish prices; you get a quote after a demo.
Below we compare the main options, explain which features actually bring clients back, and show how to handle enquiries so fewer leads go cold.
What salon software should do
A salon or spa runs on repeat visits. Good software helps you:
- Book appointments by stylist, service and chair, including online booking from Instagram, Google and WhatsApp.
- Bill fast at the counter with services, products, discounts, tips and GST, and accept UPI, cards and cash.
- Keep client history, including services taken, products bought, preferences and skin or hair notes.
- Sell packages, memberships and prepaid wallets and track usage.
- Calculate staff commissions by service, product and target.
- Track inventory of retail products and back-bar consumables.
- Send reminders and offers for birthdays, anniversaries and due services.
- Report revenue per stylist, repeat rate and best-selling services across branches.
Salon and spa software compared
| Software | Pricing (official) | Free option | Strengths | Best for |
|---|---|---|---|---|
| Zenoti Salon | Quote-based | No | Enterprise features, multi-centre, marketing | Chains, premium spas, franchises |
| MioSalon Pro | Quote-based; free trial | Free trial | India-built, packages, SMS and email | Independent salons and spas |
| DINGG Pro | Quote-based | Demo | Booking, billing, marketing | Growing Indian salons |
| Salonist | Essential ₹2,200/month, Advance ₹4,000, Expert ₹5,500 | Free marketplace listing | Unlimited staff, published pricing | Salons wanting clear costs |
| Invoay Salon | Quote-based | Check official site | POS-led billing | Counter-heavy salons |
| JHD e Salon Spa | Quote-based | Check official site | Payroll and inventory modules | Salons wanting staff payroll too |
| Fresha for Business | See official pricing page | Yes | Marketplace and booking | Salons wanting online discovery |
| Booksy Biz | See official pricing page | No | Consumer booking app | Barbers and stylists |
| Salonify | See official site | Check official site | AI-assisted features | Tech-forward salons |
Zenoti
Zenoti is enterprise salon and spa software used by chains and franchises. It covers appointments, POS, memberships, inventory, payroll and commissions, marketing automation, online booking, and centralised reporting across centres. Pricing is quote-based. It is usually more than a single-chair salon needs, but it is a strong fit for multi-city brands and premium spas.
MioSalon
MioSalon is built in India for salons, spas and clinics. Its pricing page shows tiers but not prices; you start with a free trial with no credit card and contact sales for a quote. SMS is charged separately by country, and MioSalon says email is currently free as a launch offer. It covers appointments, billing, packages, memberships, inventory, staff management and client feedback.
DINGG
DINGG Pro combines booking, billing, client CRM and marketing for Indian salons and spas. Pricing is not published on its site; you book a demo and receive a quote.
Salonist
Salonist is one of the few salon software vendors with prices on its site. According to its official pricing page:
- Marketplace Listing: free, up to 50 appointments a month.
- Essential: ₹2,200 a month, with unlimited appointments, POS, customer management and basic reports.
- Advance: ₹4,000 a month, adding inventory, loyalty, SMS and email campaigns and payment integrations including Razorpay.
- Expert: ₹5,500 a month, adding multi-location reporting, AI automation, a dedicated account manager and a branded mobile app.
All paid plans include unlimited staff and free onboarding. Salonist charges a one-time 15% fee on new clients who find you through its marketplace; direct bookings and returning clients have no marketplace fee.
Salon CRM: turning first visits into regulars
A salon CRM is where the revenue is. Features to prioritise:
- Service reminders. Automatically message a client when their colour, facial or haircut is due.
- Birthday and anniversary offers sent by WhatsApp.
- Lapsed client campaigns for anyone who has not visited in 60 or 90 days.
- Loyalty points and wallets that give clients a reason to return.
- Feedback after each visit, with low scores flagged to the manager.
- Segments such as high spenders, bridal clients or men's grooming.
WhatsApp is the channel Indian clients respond to. Check whether the salon software sends WhatsApp natively or through a provider, and read our WATI vs Interakt vs AiSensy comparison if you need a separate WhatsApp tool.
Salon enquiry management software
Bridal packages, hair treatments, laser and skin services often start as enquiries rather than walk-ins. Without a system, these leads sit in a receptionist's phone. Salon enquiry management should:
- Capture enquiries from calls, Instagram, Facebook ads, Google and WhatsApp in one list.
- Assign each enquiry to a staff member with a follow-up date.
- Record the service interest, budget and preferred date.
- Convert the enquiry into a booked appointment with an advance payment.
- Report conversion by source so you know which ads work.
Several salon tools include lead or enquiry modules; confirm during the demo. Larger groups sometimes add a general CRM such as Zoho Bigin or LeadSquared for high enquiry volumes. See our best CRM software in India guide.
Salon billing software and GST
Salon and spa services are taxed under GST, and retail products sold at the counter may carry a different rate. Your salon billing software should:
- Apply the correct GST to services and products separately.
- Print or WhatsApp GST invoices with your GSTIN.
- Handle package redemptions and wallet balances without double-charging tax.
- Split payments across UPI, card, cash and wallet.
- Close the day with a cash and payment-mode report.
- Export sales to Tally or your accountant's software.
For payment collection, see our payment gateway comparison.
Spa CRM software: extra needs
Spas and wellness centres need a few more features:
- Room and therapist scheduling, not just staff calendars.
- Consultation and consent forms stored against the client.
- Treatment notes such as oils used, pressure and allergies.
- Multi-session packages tracked visit by visit.
- Membership billing that renews automatically.
Zenoti is the strongest option here for large spas. MioSalon and DINGG cover most needs for a single spa.
How to choose salon software
- Count your locations and chairs. Single-location salons need simplicity; chains need central control.
- Test billing speed at the counter during a busy weekend.
- Check WhatsApp reminders and whether messaging costs are extra.
- Confirm package, membership and wallet handling, including GST.
- Review commission rules against how you actually pay staff.
- Look at online booking from Instagram and Google.
- Ask about data export in case you switch later.
- Get full pricing, including SMS or WhatsApp credits, extra branches and onboarding.
FAQs
Which is the best salon software in India?
Zenoti is the best fit for chains and premium spas. MioSalon, DINGG and Invoay suit independent Indian salons, and Salonist suits salons wanting published pricing. Book demos with two or three and test billing at your counter.
How much does salon billing software cost?
Most Indian vendors, including Zenoti, MioSalon and DINGG, are quote-based. Salonist publishes prices: ₹2,200 a month for Essential, ₹4,000 for Advance and ₹5,500 for Expert.
Is there free salon management software?
Salonist offers a free marketplace listing with up to 50 appointments a month, and Fresha offers free booking tools. MioSalon has a free trial. Free options usually limit marketing and multi-branch features.
What is a salon CRM?
A salon CRM stores client history and preferences and uses them to bring clients back, with service reminders, birthday offers, loyalty points and lapsed-client campaigns.
Can salon software send WhatsApp reminders?
Many salon tools send WhatsApp or SMS reminders, sometimes through a paid messaging provider. Confirm whether WhatsApp is built in and what each message costs.
What is the difference between salon and spa software?
Spa software adds room and therapist scheduling, consultation forms, treatment notes and multi-session packages. Many products, including Zenoti and MioSalon, serve both.
