Sales CRM with deep customisation and a very large integration ecosystem.
RecommendedFeaturedMade in India
Starts at
₹800/mo
Sales & Marketing · CRM software
Best customer data platform in India (2026)
Customer data platform sits inside CRM software, so the shortlist below is drawn from that catalogue and ranked for Indian buyers.
195 products compared49 made in India103 with a free planfrom ₹199/mo
Customer data platform products
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Sales CRM with built-in phone, email and chat.
RecommendedFeaturedMade in India
Starts at
₹750/mo
Sales execution CRM built for high-volume inside-sales teams.
RecommendedFeaturedMade in India
Starts at
₹2,500/mo
Open-source-rooted CRM with sales, support and marketing, built in Bengaluru.
Made in IndiaFree planOpen source
Starts at
Free plan
Flat-fee Indian CRM with unlimited users instead of per-seat pricing.
TrendingMade in IndiaFree plan
Starts at
Free plan
Pipeline-centric CRM for very small businesses from Zoho.
Made in IndiaFree plan
Starts at
Free plan
Free CRM that scales into a paid sales, marketing and service suite.
FeaturedFree plan
Starts at
Free plan
Enterprise sales CRM with the deepest customisation and partner ecosystem.
FeaturedFree plan
Starts at
Free plan
Cloud CRM for SMEs with lead, quotation and service tracking.
Made in India
Starts at
₹1,000/mo
Sales and marketing CRM bundle from Freshworks.
Made in IndiaFree plan
Starts at
₹1,300/mo
RevOps CRM with telephony and marketing for Indian SMBs.
Made in India
Starts at
₹199/mo
Sales CRM with lead capture from IndiaMART and Justdial.
Made in India
Starts at
₹700/mo
Real-estate configured edition of Zoho CRM.
Made in IndiaFree plan
Starts at
₹800/mo
Open-source CRM you can start with one free app.
Free planMobile appOpen source
Starts at
Free plan
Mobile app for Zoho CRM with call logging and check-ins.
Made in IndiaFree planMobile app
Starts at
Free plan
Free CRM with tasks, chat and website builder.
Free plan
Starts at
Free plan
Unified customer experience suite from Zoho.
Made in India
Starts at
₹3,400/mo
Open-source CRM forked from SugarCRM.
FreeOpen source
Starts at
Free
Lead and pipeline management for Indian SMBs.
Made in IndiaFree plan
Starts at
Free plan
Simple CRM for small businesses.
Free plan
Starts at
Free plan
Customisable CRM for SMBs with sales automation.
Made in India
Starts at
₹1,200/mo
CRM with sales intelligence and email marketing.
Made in India
Starts at
₹1,200/mo
Pipeline-first sales CRM for small teams.
Starts at
₹1,200/mo
All-in-one CRM, marketing and support for small businesses.
Free plan
Starts at
Free plan
See all 107 crm software products
What customer data platform should do
- Lead capture from website, ads, IndiaMART and Justdial
- Pipeline stages and deal tracking
- WhatsApp, email and call logging
- Lead distribution and round-robin
- Task reminders and follow-up automation
- Quotes and proposals
- Mobile app with call tracking
- Reports, forecasts and dashboards
How to choose customer data platform
Work out your sales motion first. High-volume telecalling needs dialler integration, call recording and lead distribution. Long-cycle enterprise selling needs pipeline stages, quote management and forecasting. Very few products do both well.
Check WhatsApp seriously. In India it is the primary sales channel for most SMBs, and 'WhatsApp integration' ranges from a click-to-chat link to a full Business API implementation with templates and automation.
Then check adoption. The best CRM is the one your team actually updates — if data entry takes more than a few seconds per interaction, it will quietly go unused within a quarter.
BudgetEntry pricing starts at ₹199/month in this list.
India fit49 of 195 are built in India, with GST and rupee billing handled natively.
Try before you buy103 products have a free plan you can run a real month on.
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Customer data platform — frequently asked questions
Which customer data platform is best in India?+
On App Advisor's ranking, Zoho CRM, Freshsales, LeadSquared lead this list of 195 products. "Best" depends on your size and workflow, so use the shortlist tool with your budget and team size rather than taking a ranking at face value.
How much does customer data platform cost?+
Published pricing in this list starts at ₹199 per month. 103 of the 195 products have a free plan. Products sold only on request show "On request" — we never estimate a price a vendor has not published.
Is there free customer data platform?+
Yes — 103 of the 195 products here have a real free tier, not just a trial. Free plans usually cap users, records or transactions, so check the limit against your monthly volume before you commit.
Is there customer data platform made in India?+
49 of the 195 products listed are built in India. That usually means GST, TDS and UPI are handled natively, support runs in Indian hours and invoices come in rupees.
Which CRM is best for a small business in India?+
For under ten users, products with a free or low-cost tier and fast setup usually win — the cost of a long implementation outweighs any feature advantage at that size. Use our advisor to get a shortlist scored against your actual turnover, budget and integrations.
How much does CRM software cost in India?+
Free tiers exist from Zoho, HubSpot, Bitrix24 and Kylas. Paid plans run from roughly ₹500 to ₹3,000 per user per month; flat-fee Indian CRMs charge per organisation instead.
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