Skip to content

Free, independent software advice for Indian businesses

App Advisor logoApp Advisor
Bitrix24 logo

CRM software · Alternatives

Best Bitrix24 alternatives in India (2026)

Bitrix24 is a crm software product from Bitrix24, Alexandria, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 20 have a free plan, 11 are built in India.

Bitrix24 review

Quick answer

The closest alternatives to Bitrix24 are Zoho CRM (₹800/mo), Freshsales (₹750/mo), Kylas CRM (Free plan), HubSpot CRM (Free plan) and Salesforce Sales Cloud (Free plan). Zoho CRM is the top-ranked option with a free plan. Published prices in this list start at ₹750/month.

Why businesses look for a Bitrix24 alternative

Indian support and GST

Bitrix24 is built in United States. 11 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.

Bitrix24 alternatives compared

Ranked by how closely each product matches Bitrix24's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
Bitrix24 logoBitrix24 (current)Free planYesWebNo4.6/5
1Zoho CRM logoZoho CRM₹800/moYesWebYes4.9/5
2Freshsales logoFreshsales₹750/moYesWebYes4.8/5
3Kylas CRM logoKylas CRMFree planYesWebYes4.7/5
4HubSpot CRM logoHubSpot CRMFree planYesWebNo4.7/5
5Salesforce Sales Cloud logoSalesforce Sales CloudFree planYesWebNo4.7/5
6Vtiger CRM logoVtiger CRMFree planYesWebYes4.7/5
7Zoho Bigin logoZoho BiginFree planYesWebYes4.7/5
8Freshsales Suite logoFreshsales Suite₹1,300/moYesWebYes4.7/5
9EngageBay logoEngageBayFree planYesWebNo4.5/5
10Capsule CRM logoCapsule CRMFree planYesWebNo4.5/5
11Zoho CRM for Real Estate logoZoho CRM for Real Estate₹800/moYesWebYes4.6/5
12Streak logoStreakFree planYesWebNo4.5/5
13EspoCRM logoEspoCRMFree planYesWebNo4.5/5
14Sales Simplify logoSales SimplifyFree planYesWebYes4.5/5
15Attio logoAttioFree planYesWebNo4.4/5
16Wakeupsales logoWakeupsalesFree planYesWebYes4.5/5
17Airtable CRM logoAirtable CRMFree planYesWebNo4.4/5
18Ampliz logoAmplizFree planYesWebYes4.4/5
19Freshworks CRM logoFreshworks CRM₹750/moYesWebYes4.5/5
20Notion CRM Templates logoNotion CRM TemplatesFree planYesWebNo4.3/5

Top 10 Bitrix24 alternatives in detail

Zoho CRM logo

1. Zoho CRM

Zoho Corporation · Chennai · CRM software · 4.9/5

Sales CRM with deep customisation and a very large integration ecosystem.

₹800/mo

Free plan available

Compared with Bitrix24

  • Built in India (Chennai)

Key features

  • Lead, contact and deal management
  • Multiple sales pipelines
  • Sales forecasting
  • Built-in calling and email integration
  • Workflow rules
Freshsales logo

2. Freshsales

Freshworks · San Mateo · CRM software · 4.8/5

Sales CRM with built-in phone, email and chat.

₹750/mo

Free plan available

Compared with Bitrix24

  • Built in India (San Mateo)

Key features

  • Lead capture, qualification, routing and tracking
  • 360-degree customer view
  • Contact lifecycle stages
  • Contact scoring (Pro and above)
  • Kanban deal pipelines with drag-and-drop
Kylas CRM logo

3. Kylas CRM

Kylas · Pune · CRM software · 4.7/5

Flat-fee Indian CRM with unlimited users instead of per-seat pricing.

Free plan

Free plan available

Compared with Bitrix24

  • Built in India (Pune)

Key features

  • Lead, contact, company and deal management
  • Pipeline management
  • Quotations
  • Tasks
  • History feed
Salesforce Sales Cloud logo

5. Salesforce Sales Cloud

Salesforce · San Francisco · CRM software · 4.7/5

Enterprise sales CRM with the deepest customisation and partner ecosystem.

Free plan

Free plan available

Key features

  • Automatic capture of emails, events and engagement activity in the CRM
  • Account, contact and lead management on every edition, including Free
  • Engage customers across channels
  • AI prioritisation of high-value prospects
  • Built-in sales flows and lead routing (Starter and above)
Vtiger CRM logo

6. Vtiger CRM

Vtiger · Bengaluru · CRM software · 4.7/5

Open-source-rooted CRM with sales, support and marketing, built in Bengaluru.

Free plan

Free plan available

Compared with Bitrix24

  • Built in India (Bengaluru)
  • Open source
Zoho Bigin logo

7. Zoho Bigin

Zoho Corporation · Chennai · CRM software · 4.7/5

Pipeline-centric CRM for very small businesses from Zoho.

Free plan

Free plan available

Compared with Bitrix24

  • Built in India (Chennai)
EngageBay logo

9. EngageBay

EngageBay · Mountain House · CRM software · 4.5/5

All-in-one CRM, marketing and support for small businesses.

Free plan

Free plan available

Bitrix24 alternatives by what you need

How to choose a Bitrix24 alternative

  • Work out your sales motion first. High-volume telecalling needs dialler integration, call recording and lead distribution. Long-cycle enterprise selling needs pipeline stages, quote management and forecasting. Very few products do both well.
  • Check WhatsApp seriously. In India it is the primary sales channel for most SMBs, and 'WhatsApp integration' ranges from a click-to-chat link to a full Business API implementation with templates and automation.
  • Then check adoption. The best CRM is the one your team actually updates — if data entry takes more than a few seconds per interaction, it will quietly go unused within a quarter.

Bitrix24 alternatives — FAQs

What is the best alternative to Bitrix24 in 2026?+

The closest matches to Bitrix24 on App Advisor are Zoho CRM (₹800/mo), Freshsales (₹750/mo), Kylas CRM (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Bitrix24, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Bitrix24?+

Yes. 20 of the 20 alternatives listed have a free plan or are free: Zoho CRM (₹800/mo), Freshsales (₹750/mo), Kylas CRM (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Bitrix24?+

Among alternatives that publish a price, Freshsales starts lowest at ₹750/mo. Zoho CRM also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Bitrix24?+

Yes. 11 alternatives are built in India, including Zoho CRM (₹800/mo), Freshsales (₹750/mo), Kylas CRM (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Bitrix24 vs Zoho CRM: which is better?+

Zoho CRM is the closest match to Bitrix24 in our catalogue. Key differences: Built in India (Chennai). Compare them side by side before you book a demo.

How were these Bitrix24 alternatives chosen?+

Every product listed sits in crm software or a category Bitrix24 also covers, and Bitrix24's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

Free shortlist

Not sure which Bitrix24 alternative fits?

Tell us your team size and budget and we'll send a shortlist of three.

Free for buyers · no spam. We use your details to handle this request and share them only with the vendors you ask about. Privacy policy · Your rights

Related alternatives