Zoho CRM is a crm software product from Zoho Corporation, Chennai, priced at ₹800/mo with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 5 have a free plan, 16 are built in India, and 10 start cheaper or free.
The closest alternatives to Zoho CRM are Freshsales (₹750/mo), Freshsales Suite (₹1,300/mo), Freshworks CRM (₹750/mo), Cratio CRM (₹700/mo) and SalesBabu CRM (₹1,000/mo). Freshsales is the top-ranked option with a free plan. Published prices in this list start at ₹199/month.
Why businesses look for a Zoho CRM alternative
Cost
Zoho CRM starts at ₹800/mo. 10 alternatives start lower or have a free plan.
Reported limitation
Free edition is capped at 3 users
Reported limitation
CPQ, inventory and AI agents need Professional (₹1,400/user/month) or higher
Reported limitation
Multi-team management, custom functions and field-level encryption are Enterprise-only
Zoho CRM alternatives compared
Ranked by how closely each product matches Zoho CRM's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
Work out your sales motion first. High-volume telecalling needs dialler integration, call recording and lead distribution. Long-cycle enterprise selling needs pipeline stages, quote management and forecasting. Very few products do both well.
Check WhatsApp seriously. In India it is the primary sales channel for most SMBs, and 'WhatsApp integration' ranges from a click-to-chat link to a full Business API implementation with templates and automation.
Then check adoption. The best CRM is the one your team actually updates — if data entry takes more than a few seconds per interaction, it will quietly go unused within a quarter.
Zoho CRM alternatives — FAQs
What is the best alternative to Zoho CRM in 2026?+
The closest matches to Zoho CRM on App Advisor are Freshsales (₹750/mo), Freshsales Suite (₹1,300/mo), Freshworks CRM (₹750/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Zoho CRM, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Zoho CRM?+
Yes. 5 of the 20 alternatives listed have a free plan or are free: Freshsales (₹750/mo), Freshsales Suite (₹1,300/mo), Freshworks CRM (₹750/mo). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Zoho CRM?+
Among alternatives that publish a price, Corefactors starts lowest at ₹199/mo, compared with ₹800/mo for Zoho CRM. Freshsales also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Zoho CRM?+
Yes. 16 alternatives are built in India, including Freshsales (₹750/mo), Freshsales Suite (₹1,300/mo), Freshworks CRM (₹750/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Zoho CRM vs Freshsales: which is better?+
Freshsales is the closest match to Zoho CRM in our catalogue. Key differences: Starts ₹50/mo cheaper (₹750/mo vs ₹800/mo). Compare them side by side before you book a demo.
How were these Zoho CRM alternatives chosen?+
Every product listed sits in crm software or a category Zoho CRM also covers, and Zoho Corporation's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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