1. Zoho SalesIQ
Zoho Corporation · Chennai · Live chat & chatbot software · 4.8/5
Website chat, visitor tracking and chatbots.
Free plan
Free plan available
Compared with Tawk.to
- Built in India (Chennai)
Live chat & chatbot software · Alternatives
Best Tawk.to alternatives in India (2026)
Tawk.to is a live chat & chatbot software product from tawk.to, Las Vegas, priced at Free with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 12 have a free plan, 8 are built in India.
Quick answer
The closest alternatives to Tawk.to are Zoho SalesIQ (Free plan), Freshchat (Free plan), Engati Chat (Free plan), SmatBot (Free plan) and Chaport (Free plan). Zoho SalesIQ is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.
Why businesses look for a Tawk.to alternative
Indian support and GST
Tawk.to is built in United States. 8 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Reported limitation
The free widget carries 'Powered by tawk.to' branding; removing it costs $29/month.
Reported limitation
AI Assist is only partly free — the free plan is limited by chat volume, and the threshold is not published.
Reported limitation
Agent count limits and chat volume limits are raised as FAQs on tawk.to's own site but the answers were not retrievable, so caps are unclear.
Tawk.to alternatives compared
Ranked by how closely each product matches Tawk.to's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Tawk.to (current) | Free | Yes | Web | No | 4.6/5 | — |
| 1 | Zoho SalesIQ | Free plan | Yes | Web | Yes | 4.8/5 | |
| 2 |  Freshchat | Free plan | Yes | Web | Yes | 4.8/5 | |
| 3 |  Engati Chat | Free plan | Yes | Web | Yes | 4.7/5 | |
| 4 |  SmatBot | Free plan | Yes | Web | Yes | 4.7/5 | |
| 5 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 6 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 7 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 8 |  Botpress | Free plan | Yes | Web | No | 4.4/5 | |
| 9 |  Gupshup Bot Builder | Pay as you go | No | Web | Yes | 4.7/5 | |
| 10 |  IBM watsonx Assistant | Free plan | Yes | Web | No | 4.4/5 | |
| 11 |  Zoho SalesIQ Zobot | Free plan | Yes | Web | Yes | 4.6/5 | |
| 12 |  Tars | ₹8,000/mo | No | Web | Yes | 4.6/5 | |
| 13 |  WotNot | Free plan | Yes | Web | Yes | 4.4/5 | |
| 14 |  LiveChat | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 15 |  Olark | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 16 |  JivoChat | Free plan | Yes | Web | No | 4.3/5 | |
| 17 |  Amazon Lex | Pay as you go | No | Web | No | 4.3/5 | |
| 18 |  Drift | On request | No | Web | No | 4.1/5 | |
| 19 |  LiveHelpNow | $39/month (Essential) | No | Web | No | 4/5 | |
| 20 |  Qualified | On request | No | Web | No | 4.1/5 |
Top 10 Tawk.to alternatives in detail
2. Freshchat
Freshworks · San Mateo · Live chat & chatbot software · 4.8/5
Messaging and chatbots for support.
Free plan
Free plan available
Compared with Tawk.to
- Built in India (San Mateo)
Free plan
Free plan available
Compared with Tawk.to
- Built in India (Mumbai)
4. SmatBot
SmatBot (ByteQuest) · Hyderabad · Live chat & chatbot software · 4.7/5
Chatbot builder built in Hyderabad.
Free plan
Free plan available
Compared with Tawk.to
- Built in India (Hyderabad)
Free plan
Free plan available
6. Smartsupp
Smartsupp · Brno · Live chat & chatbot software · 4.5/5
Live chat with visitor recording.
Free plan
Free plan available
Free plan
Free plan available
Free plan
Free plan available
Compared with Tawk.to
- Open source
9. Gupshup Bot Builder
Gupshup · Mumbai · Live chat & chatbot software · 4.7/5
Build bots for many channels.
Pay as you go
Free trial
Compared with Tawk.to
- No free plan, unlike Tawk.to
- Built in India (Mumbai)
10. IBM watsonx Assistant
IBM · Armonk · Live chat & chatbot software · 4.4/5
Enterprise virtual agents.
Free plan
Free plan available
Tawk.to alternatives by what you need
Lowest published price
Free Tawk.to alternatives
How to choose a Tawk.to alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Tawk.to alternatives — FAQs
What is the best alternative to Tawk.to in 2026?+
The closest matches to Tawk.to on App Advisor are Zoho SalesIQ (Free plan), Freshchat (Free plan), Engati Chat (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Tawk.to, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Tawk.to?+
Yes. 12 of the 20 alternatives listed have a free plan or are free: Zoho SalesIQ (Free plan), Freshchat (Free plan), Engati Chat (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Tawk.to?+
Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo. Zoho SalesIQ also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Tawk.to?+
Yes. 8 alternatives are built in India, including Zoho SalesIQ (Free plan), Freshchat (Free plan), Engati Chat (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Tawk.to vs Zoho SalesIQ: which is better?+
Zoho SalesIQ is the closest match to Tawk.to in our catalogue. Key differences: Built in India (Chennai). Compare them side by side before you book a demo.
How were these Tawk.to alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Tawk.to also covers, and tawk.to's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
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