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Helpdesk software · Alternatives
Desk365 is a helpdesk software product from Desk365 (Kani Technologies), Chennai, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 14 have a free plan, 11 are built in India.
Quick answer
The closest alternatives to Desk365 are Zoho Desk (Free plan), Hiver (Free plan), UVdesk (Free plan), Help Scout (Free plan) and HubSpot Service Hub (Free plan). Zoho Desk is the top-ranked option with a free plan. Published prices in this list start at ₹500/month.
Ranked by how closely each product matches Desk365's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Desk365 (current) | Free plan | Yes | Web | Yes | 4.6/5 | — |
| 1 |  Zoho Desk | Free plan | Yes | Web | Yes | 4.8/5 | |
| 2 |  Hiver | Free plan | Yes | Web | Yes | 4.7/5 | |
| 3 |  UVdesk | Free plan | Yes | Web | Yes | 4.6/5 | |
| 4 |  Help Scout | Free plan | Yes | Web | No | 4.6/5 | |
| 5 |  HubSpot Service Hub | Free plan | Yes | Web | No | 4.6/5 | |
| 6 |  Salesforce Service Cloud | Free · paid from $25/user/mo | Yes | Web | No | 4.6/5 | |
| 7 |  Jira Service Management | Free plan | Yes | Web | No | 4.6/5 | |
| 8 |  Zoho TeamInbox | Free plan | Yes | Web | Yes | 4.5/5 | |
| 9 |  osTicket | Free plan | Yes | Web | No | 4.5/5 | |
| 10 |  Zammad | Free plan | Yes | Web | No | 4.4/5 | |
| 11 |  Crisp | Free plan | Yes | Web | No | 4.4/5 | |
| 12 |  Freshservice | ₹1,600/mo | No | Web | Yes | 4.7/5 | |
| 13 |  3CX | Free plan | Yes | Web | No | 4.3/5 | |
| 14 |  Supportbee | ₹1,000/mo | No | Web | Yes | 4.6/5 | |
| 15 |  Helpwise | ₹1,000/mo | No | Web | Yes | 4.5/5 | |
| 16 |  FreeScout | Free | Yes | Web | No | 4.5/5 | |
| 17 |  Zoho Desk Express | ₹500/mo | No | Web | Yes | 4.6/5 | |
| 18 |  Freshdesk Omni | ₹2,400/mo | No | Web | Yes | 4.5/5 | |
| 19 |  Exotel Support Suite | ₹2,999/mo | No | Web | Yes | 4.5/5 | |
| 20 |  Freshdesk | Free plan | Yes | Web | Yes | 4.8/5 |
Zoho Corporation · Chennai · Helpdesk software · 4.8/5
Context-aware helpdesk with multichannel ticketing.
Free plan
Free plan available
Key features
Free plan
Free plan available
Free plan
Free plan available
Compared with Desk365
Free plan
Free plan available
Key features
Free plan
Free plan available
Salesforce · San Francisco · Helpdesk software · 4.6/5
Enterprise customer service.
Free · paid from $25/user/mo
Free plan available
Atlassian · San Francisco · Helpdesk software · 4.6/5
IT and business service desk.
Free plan
Free plan available
Free plan
Free plan available
Free plan
Free plan available
Compared with Desk365
Free plan
Free plan available
Compared with Desk365
The closest matches to Desk365 on App Advisor are Zoho Desk (Free plan), Hiver (Free plan), UVdesk (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Desk365, then by rating. The best choice depends on your team size and budget.
Yes. 14 of the 20 alternatives listed have a free plan or are free: Zoho Desk (Free plan), Hiver (Free plan), UVdesk (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, Zoho Desk Express starts lowest at ₹500/mo. Zoho Desk also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 11 alternatives are built in India, including Zoho Desk (Free plan), Hiver (Free plan), UVdesk (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Zoho Desk is the closest match to Desk365 in our catalogue. Compare them side by side before you book a demo.
Every product listed sits in helpdesk software or a category Desk365 also covers, and Desk365 (Kani Technologies)'s own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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