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Helpdesk software · Alternatives
Gorgias is a helpdesk software product from Gorgias, San Francisco, priced at ₹800/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 1 have a free plan, 8 are built in India, and 2 start cheaper or free.
Quick answer
The closest alternatives to Gorgias are Freshservice (₹1,600/mo), Supportbee (₹1,000/mo), Helpwise (₹1,000/mo), Zoho Desk Express (₹500/mo) and HelpCrunch (₹1,000/mo). Zoho Desk is the top-ranked option with a free plan. Published prices in this list start at ₹500/month.
There is no free plan
Gorgias has no free tier. 1 alternatives do, which lets you test with real data before you pay.
Cost
Gorgias starts at ₹800/mo. 2 alternatives start lower or have a free plan.
Indian support and GST
Gorgias is built in United States. 8 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Reported limitation
The live pricing page is JavaScript-rendered and does not expose figures to simple fetches, making independent verification harder.
Reported limitation
AI Agent pricing is only partly published: a $250/month starting figure with an undisclosed per-outcome automation fee.
Reported limitation
Automated Rules and AI replies consume billable tickets, so automation does not reduce ticket costs.
Ranked by how closely each product matches Gorgias's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Gorgias (current) | ₹800/mo | No | Web | No | 4.4/5 | — |
| 1 |  Freshservice | ₹1,600/mo | No | Web | Yes | 4.7/5 | |
| 2 |  Supportbee | ₹1,000/mo | No | Web | Yes | 4.6/5 | |
| 3 |  Helpwise | ₹1,000/mo | No | Web | Yes | 4.5/5 | |
| 4 |  Zoho Desk Express | ₹500/mo | No | Web | Yes | 4.6/5 | |
| 5 |  HelpCrunch | ₹1,000/mo | No | Web | No | 4.3/5 | |
| 6 |  Enchant | ₹1,200/mo | No | Web | No | 4.3/5 | |
| 7 |  HappyFox | ₹2,000/mo | No | Web | No | 4.5/5 | |
| 8 |  Groove | ₹1,500/mo | No | Web | No | 4.4/5 | |
| 9 |  Front | ₹1,600/mo | No | Web | No | 4.4/5 | |
| 10 |  Freshdesk Omni | ₹2,400/mo | No | Web | Yes | 4.5/5 | |
| 11 |  Zoho Service Plus | ₹1,400/mo | No | Web | Yes | 4.4/5 | |
| 12 |  Zendesk Suite | ₹4,500/mo | No | Web | No | 4.5/5 | |
| 13 |  Exotel Support Suite | ₹2,999/mo | No | Web | Yes | 4.5/5 | |
| 14 |  Zendesk Support | ₹1,600/mo | No | Web | No | 4.2/5 | |
| 15 |  Kayako | ₹5,000/mo | No | Web | No | 4.5/5 | |
| 16 |  Dixa | ₹3,000/mo | No | Web | No | 4.3/5 | |
| 17 |  QueueMetrics | ₹5,000/mo | No | Web | No | 4.3/5 | |
| 18 |  Amazon Connect | Pay as you go | No | Web | No | 4.2/5 | |
| 19 |  Intercom | ₹2,400/mo | No | Web | No | 4.5/5 | |
| 20 |  Zoho Desk | Free plan | Yes | Web | Yes | 4.8/5 |
Freshworks · San Mateo · Helpdesk software · 4.7/5
IT service management from Freshworks.
₹1,600/mo
Free trial
Compared with Gorgias
Key features
₹1,000/mo
Free trial
Compared with Gorgias
₹1,000/mo
Free trial
Compared with Gorgias
Zoho Corporation · Chennai · Helpdesk software · 4.6/5
Lightweight helpdesk edition.
₹500/mo
Free trial
Compared with Gorgias
₹1,000/mo
Free trial
Compared with Gorgias
₹1,200/mo
Free trial
Compared with Gorgias
₹2,000/mo
Free trial
Compared with Gorgias
₹1,500/mo
Free trial
Compared with Gorgias
Compared with Gorgias
Key features
Freshworks · San Mateo · Helpdesk software · 4.5/5
Unified support suite from Freshworks.
₹2,400/mo
Free trial
Compared with Gorgias
The closest matches to Gorgias on App Advisor are Freshservice (₹1,600/mo), Supportbee (₹1,000/mo), Helpwise (₹1,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Gorgias, then by rating. The best choice depends on your team size and budget.
Yes. 1 of the 20 alternatives listed have a free plan or are free: Zoho Desk (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, Zoho Desk Express starts lowest at ₹500/mo, compared with ₹800/mo for Gorgias. Zoho Desk also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 8 alternatives are built in India, including Freshservice (₹1,600/mo), Supportbee (₹1,000/mo), Helpwise (₹1,000/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Freshservice is the closest match to Gorgias in our catalogue. Key differences: Starts ₹800/mo higher (₹1,600/mo vs ₹800/mo); Built in India (San Mateo). Compare them side by side before you book a demo.
Every product listed sits in helpdesk software or a category Gorgias also covers, and Gorgias's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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